Analyzing the Role of Public Policy Team in Facebook with Digital Literacy 2021

Yogyakarta, October 13th 2021─Right now, many technology companies care about the aspects of platform policy. One of them is Facebook who has their own special public policy team  to talk about the social impact of technology. The things that the public policy team analyzes also varies, starting from an analysis of platform policy to the issue of privacy. To know more about the role of the public policy team, the Digital Literacy Course 2021 held an event called “Ask Me Anything Session #5: Public Policy and Social Impact of Technology: Building Trust and Community” on last Wednesday (13/10). The event was led by Treviliana Eka Putri as the superintendent of the class and invited Dessy Sukendar, Policy Programs Manager of Facebook indonesia. The Ask Me Anything Session #5 was live streamed through the Youtube of CfDS UGM and Digital Literacy UGM. 

Dessy Sukendar, the main speaker in this event is the Public Policy Manager in Facebook Indonesia. To open her session, Dessy started off by saying that the people that work in the public policy sector do not only deal with the government but also other parties. The most important goal that needs to be fulfilled is to allow people to make communities and make the world come closer. To gain the best experience in Facebook, Dessy advises users to ensure account security. The way to do that is by using a safe password and using a two step authentication. This has to do with the user’s digital literacy. “Not everyone that receives information about digital literacy understands it right away. It is a habit that one can build to keep the security of an account,” Dessy said. 

Facebook also has a mission of supporting the economy while increasing the general and digital skill of the users. Based on a survey, 81% of Facebook users use the platform to learn about new skills. Those skills are digital literacy, language learning, and soft skills. “When it comes to digital literacy, we continue to push for the programs. The habit of using social media well can be ignited and it needs the help of several layers of users,” said Dessy. 

Other than that, Facebook, Instagram, as well as Whatsapp are also committed to fighting against bullying and online-based sexual harassment. Dessy also advises users to report posts that looks like a form of bullying or online-based sexual harassment with available features. This will help create a safe and comfortable platform for all users.